Frequently asked questions

Please refer to our Returns & Exchanges page for more information.

We cater for XS, S, M, L, XL, 2XL and 3XL.

Please refer to our SIZING CHART for the exact measurements.

From processing your payment to delivery it should take between 3-5 working days. We will keep you updated at every step of the way via email and/or sms.

Local deliveries within South Africa cost R99 per order. If your order value is more than R1000, we will waive this fee.

International deliveries cost R300 per order. No free shipping available.

We do offer international shipping at R1000 per order. Delivery times vary depending on your destination, but you can expect your delivery anywhere between 5 - 10 days.

We do not offer embroidery or personalized printing of names on our scrubs. However, all our materials are fit for you to personalise by embroidery on your own account.

We do not offer customised scrubs .

If you are having trouble ordering a big batch to suit the needs of your practice online, please email us at hello@kikiscrubs.com with your request.

We would be happy to source exclusive material and possibly offer reduced costs for orders more than 30.

We are dependent on suppliers for material, therefore we cannot guarantee that the same prints will be available again. In time our aim is to make and print our own designs so that there may be better continuity of prints but at this point, we see beautiful or fun materials and make them into scrubs for you! We do make an effort to buy big batches of material but it varies from print to print, and availability cannot be guaranteed.

Scrub tops are made from either Cotton, Cotton Spandex, Cotton Sateen, Cotton Twirl or Polycotton and has been approved for theatre by the infection control centre of Tygerberg.

If you have specific questions about the material please email us at hello@kikiscrubs.com